E-Z!

  1. Right-click your Overwolf tray icon and hit 'Support'
  2. Click on 'Create logs zip'
  3. The location window will pop automatically, with the zip highlighted - send it to us :)


 

Overwolf failed during installation? Don't see the option to 'Create logs zip'? No problem.

Here you will find the step-by-step manual guide to get them logs!


For Windows 10

  1. Close the Overwolf client
  2. Press Windows key + R OR use the “Find” button
  3. Type in: %localappdata%
  4. Press "Enter"
  5. Enter a folder named “Overwolf”
  6. Inside the Overwolf folder there is the Log folder
  7. Using a program like 7-Zip, Winzip or Winrar (they all have free versions), create a .rar (or .zip) file of the Logs folder
  8. Attach the file you just created to your support e-mail/form


For Windows 7/8.1

  1. Close the Overwolf client
  2. Click the Windows “Start” button
  3. In the “Search” bar type: %localappdata% and press "OK"
  4. Search for a folder named “Overwolf”
  5. Inside the Overwolf folder there is the Log folder
  6. Using a program like 7-Zip, Winzip or Winrar (they all have free versions), create a .rar file of the Logs folder
  7. Attach the file you just created to your support e-mail/form


Manual guide video: