Common Issues

Razer Synapse - Can't See Overwolf's Overlay In-Game
What is Razer Synapse? Razer Synapse is a unified configuration software that allows you to rebind controls or assign macros to any of your Razer peripher...
Sun, 29 Dec, 2019 at 10:54 AM
Overwolf and Conflicts with RivaTuner
RivaTuner Statistics Server is a hardware monitoring program, when you're running it at the same time with Overwolf, it might cause performance issues ...
Wed, 29 Jan, 2020 at 5:02 PM
How to Scale down your DPI
In order to get the best experience from Overwolf we recommend to make sure that your DPI setting is set to 100%. Using a higher DPI setting, may cause some...
Sun, 29 Dec, 2019 at 4:55 PM
How to re-install Overwolf with a Clean Slate
For users who cannot overcome their issues or encounter multiple problems, we recommend to proceed with the following steps to give Overwolf a chance for a ...
Sun, 29 Dec, 2019 at 10:54 AM
Overwolf crashing / Not starting .NET 4.5 issue
Overwolf is based on .NET 4.5. It's possible that .NET 4.5 wasn't installed properly on your PC. In this case Overwolf won't be able to run d...
Mon, 30 Dec, 2019 at 6:18 PM
Overwolf Installation Troubleshooting
I got "Server Connection Error" while installing Overwolf, what can cause this? An anti-virus/firewall that might block the communication wit...
Sun, 29 Dec, 2019 at 5:19 PM
General Issues and Solutions
What can we help you with? What games does Overwolf support? My game isn’t supported, what do I do? I'm clicking Ctrl + Tab while I'm in a ...
Thu, 2 Jan, 2020 at 2:33 PM
Missing Store Settings File
If you are experiencing random Overwolf crashes, accompanied by the error message "No store settings file", please try the following solutions: ...
Sun, 29 Dec, 2019 at 10:54 AM
Overwolf doesn't launch
Even though Overwolf is 100% safe to use and is very popular among gamers all over the world, some AV programs have blacklisted it in the past, and using th...
Sun, 19 Jan, 2020 at 1:57 PM
Overwolf Dock Is Laggy, Stutters In-Game
Overwolf can be heavily affected by your screen resolution and display settings, if you set a high DPI desktop settings or duplicate your monitors it can ca...
Sun, 29 Dec, 2019 at 10:54 AM
Apps and Highlights Status Explanation
Overwolf apps and highlights are constantly communicating with games (all according to their terms of service, of course!) in order to provide you with diff...
Mon, 27 Jan, 2020 at 4:33 PM