Troubleshooting
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Common Video Capture Issues
Tue, 14 Oct, 2025 at 1:31 PMWhen recording videos with Overwolf, you might run into some problems. We've listed the most common ones below, along with explanations and easy fixes s...
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Common Sound Capture Issues
Sun, 17 Aug, 2025 at 11:00 AMWhen recording videos with Overwolf, you might run into some problems. We've listed the most common ones below, along with explanations and easy fixes s...
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Error Messages Explanations
Tue, 25 Nov, 2025 at 11:53 AMTake me to... Recording mode set to Active Game, enter a game and press REC again Please update video card driver or change selected video encoder Selec...
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Sound Recording Compatibility Issues with Headsets
Tue, 25 Nov, 2025 at 2:30 PMUsers who record with Overwolf video capture apps while using Asus Strix 7.1, Razer Kraken 7.1, or Razer ManO’War 7.1 headsets may encounter a “No_Playback_...
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Black Screen When Recording with Overwolf
Sun, 2 May, 2021 at 5:29 PMCompatibility Mode The compatibility mode in the Overwolf capture settings is meant to provide users with average gaming rigs a way to record their games a...
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Enabling Windows Media Player
Mon, 24 Nov, 2025 at 5:26 PMOn some versions of Windows, Windows Media Player is not enabled by default. When this happens, you may experience issues such as: A black screen when tr...
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Missing mf.dll on Windows N Versions
Mon, 24 Nov, 2025 at 5:25 PMThe mf.dll file is one of the system DLLs used by Windows Media Player. Overwolf relies on this file (and others like it) to record videos properly. How...